Scripts

CALL “Hi, this is [Name] with Paw Zone Mobile Pet Grooming 🐾. We saw your call and just wanted to get back to you. We’d be happy to help with your dog or cat’s grooming needs. You can call or text us right here at this number anytime. Thanks, and we look forward to GROOMING YOUR PETS” TEXT Hi, this is Paw Zone Mobile Pet Grooming 🐾. We noticed we missed your call and just wanted to follow up. Feel free to text us here or call back — we’d be happy to assist you with grooming services for your pet. CONFIRMATION Hi {Customer Name}, this is {Your Name} with Paw Zone Mobile Grooming. This is a friendly reminder for {Dog’s Name}’s grooming appointment on {Day/Date}, with groomer {Groomer Name} between {ETA Window}. We do require a quick confirmation. Please call or text to confirm. Thank you!

🐾 Great! Please complete the non-refundable deposit of $20 (Venmo or Online Payment). Once the payment is complete, kindly 📲 text us back here so we can verify your booking. [💳 Payment Links] 🔗 https://link.clover.com/urlshortener/yjHSh8 🔗 https://venmo.com/code?user_id=3284801515683840062 ⚠️ Important Reminder: After sending the deposit, don’t forget to text us back here to confirm ✅. This step is required to finalize your booking.

TEXT & CALL We have a few openings available. Each time is a one-hour arrival window (not the grooming duration). Please let us know which works best and if someone will be home during that time: • Tomorrow between 9–10 am • Tomorrow between 1–2 pm • Thursday between 3–4 pm Which window would you prefer?

Good morning! 👋🐾 Thanks for reaching out. Please give us a call at 707-720-7014 so we can assist you directly. We will get you an opening as soon as possible. To save time, you're welcome to complete our quick new customer form here: 👉 pawzonemobile.com/new-customer-application We look forward to meeting you and your lovely pet soon! 🐾 When phone # is available you are supposed to CALL TWICE and leave a VM to that number, in addition to the txt on Yelp.